Terms and conditions
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or campaign materials for the Heinz campaign (the “Campaign”). Participants of the Campaign will be deemed to have accepted and be bound by these Terms and Conditions. Please retain a copy for your information.

Promoter: Kraft Heinz MEA LLC, hereinafter referred to as “The Promoter”

Organiser: TLC MARKETING WORLDWIDE MIDDLE EAST DMCC, hereinafter referred to as “The Organiser” or “TLC”

Participant: A customer ABOVE THE AGE OF 18 who will purchase at least one participating Product and take part in the Campaign.

Campaign Reward/vOUCHERS:
1. VOX Cinemas
2. Phobia Escape Room
3. Burger King
4. Tim Hortons
5. Watchit
6. Sun & Sand Sports

Campaign Period/Term: From November 2025 to January 2026
Participants have one month to claim the Reward from the date of receiving email from the Organiser.
Territory: UAE

Participating Products: Client’s Heinz Mayonnaise products officially sold in UAE:
HEINZ CREAMY CLASSIC 915GR
HEINZ CREAMY CLASSIC 225ML
HEINZ CREAMY CLASSIC 400ML
HEINZ CREAMY CLASSIC 430GR
HEINZ CREAMY CLASSIC 600ML
HEINZ CREAMY CLASSIC 940GR
HEINZ CREAMY CLASSIC 225ML
HEINZ CREAMY CLASSIC 310ML
HEINZ CREAMY CLASSIC 600ML
HEINZ INCREDIBLY LIGHT 600M
HEINZ INCREDIBLY LIGHT 225M
HEINZ INCREDIBLY LIGHT 310ML
HEINZ INCREDIBLY LIGHT 600M
HEINZ INCREDIBLY LIGHT 940GR
HEINZ CREAMY PESTO MAYO 225ML
HEINZ CHILLI 225ML
HEINZ CHILLI 310ML
HEINZ CHILLI 600ML
HEINZ GARLIC 310ML
HEINZ GARLIC 600ML
HEINZ MAYOCHUP 310ML
HEINZ GARLIC 225ML
HEINZ GARLIC 600ML
HEINZ SMOKY MAYO 225ML
HEINZ SPICY CHIPOTLE MAYO 225ML
HEINZ TIKKA 310ML
HEINZ TRUFFLE MAYO 225ML

How to participate: Customers must purchase ABOVE LISTED Heinz Mayo in the UAE to qualify for a reward.
• Scan the QR code ON POINT OF SALE MATERIAL, enter microsite, AND register
• CUSTOMER TO UPLOAD A SCANNED COPY OF THE RECIEPT, AS PROOF OF PURCHASING THE PARTICIPATING PRODUCTS ABOVE.
• Customer to get verified and will RECIEVE one reward BY EMAIL.
• The reward details with the claim code and individual instructions per reward will be sent to the registered email of the Participant.
• The reward must be claimed within one month of receipt of the email from the Organiser.

Rewards:
I. Each valid receipt APPROPRIATELY UPLOADED AT THE MICROSITE will receive one (1) Campaign Reward for every valid and complete registration submitted successfully on the redemption platform.
II. The Campaign Reward is non-refundable, non-transferrable and non-exchangeable.
III. The Campaign Reward cannot be exchanged for cash or reward credit or any other Reward of any kind.
IV. Any minor and any employee, director, member, partner, agent or consultant or any person directly or indirectly who controls or is controlled by the Promoter or the Organiser and/or immediate family members of any employee, director, member, partner, agent, service provider or consultant of or person indirectly or directly in control or controlled by the Promoter or the Organiser, its advertising agencies, advisers, dealers and suppliers or any other third parties associated with this Campaign and for marketing services are unable to participate in the Campaign, and any submission will be deemed invalid.
V. In case of doubt of any fraudulent activity, the Promoter and the Organiser reserve its right to themselves or through third party to deny any claim that is deemed to have been met with fraudulent activity and/or not abiding by the rules set out in the Terms and Conditions.
VI. All reward partners terms and conditions, as provided to the Participant at the time of redeeming the reward, shall also apply. The Participant, in redeeming and utilizing the reward, agrees to such terms and conditions.
General Terms:
1. By entering this activation Participants warrant that they are of 18 years of age have carefully read, accepted and agreed to abide by these Terms and Conditions.
2. Without detracting in any way from the Campaign Terms and Conditions, the following general provisions shall be applicable to these rules.
3. The Promoter will interpret the Terms and Conditions in their sole discretion and reserve the right to amend the Terms and Conditions at any time in accordance with the provisions contained in these rules.
4. The Promoter, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with this Campaign and their spouses, life partners, parents, children, siblings, business partners or associates are not eligible to participate in or enter this Campaign, and in case they participated, reward shall be withdrawn.
5. In the event of a dispute, the Participant hereby acknowledge and agree that the decision of the Organiser will be final and binding and no correspondence will be entered into this regard and for further clarity, the Organiser shall be entitled to deal with such disputes (or any failure by Participant to follow the rules) in their sole discretion, including that the Organiser shall be entitled, in addition to any other rights which the Organiser may have in terms of these rules, to immediately disqualify Participants from this Campaign. By entering the Campaign and/or accepting any prize, the Participants and/or winners hereby indemnify, release and hold harmless the Promoter and the Organiser (including their subsidiaries, holding companies and affiliates), their directors, employees, agents, suppliers and contractors (the “Organiser parties”)
6. To the extent permitted by law, neither the Promoter or the Organiser can be held liable from and against any actions, claims and/or liability for injury, loss, damage, expense, claim for damages of any kind resulting in whole or in part, directly or indirectly, from participation in the Campaign, and/or the use, acceptance or possession of a prize, and/or participation (or non-participation) in a prize-related activity.
7. Nothing in these Terms and Conditions shall limit the Organiser’s liability for death or personal injury caused by its negligence, fraud or any other matter for which liability may not be limited by law.
8. The Participants who, in the Organisers’ sole determination, act unlawfully, fraudulently, in breach of these rules and/or Terms and Conditions or otherwise dishonestly may be disqualified from participating in the Campaign and shall not be eligible to win any prize.
9. By accepting on this Terms and Conditions, the Participants hereby acknowledge and agree that neither the Promoter or the Organiser shall be held liable nor responsible for any reward misrepresentation (written or verbal) on warranties by anyone / group other than TLC.
10. Additional to any other rights contained in this Terms and Conditions, the Promoter reserves the right to terminate the Campaign at any time with immediate effect. If this is the case, the Organiser will provide a notice on the website and it shall be the responsibility of the Participants to review such website in this respect. In such event, all Participants hereby waive any rights which they may have against any of the Organiser parties and acknowledge that they will have no recourse or claim of any nature against the Organiser parties.
11. The Organiser is not liable for any technical failure that may result in an entry not being successfully submitted.
12. The duration of this Campaign may also be extended or curtailed at the sole discretion of the Promoters. If this is the case, the Organiser will provide notice of this on the website. All Campaign queries must be directed to TLC customer service email on Heinz@tlcrewards.com 08:30 to 16:30 Monday – Friday. Not available on weekends (Saturday and Sunday) and public holidays.
13. The Organiser reserves the right to block the Participants if found abusing the competition rules and mechanics.
14. If, for any reason, this activation cannot be carried out as planned due to, without limitation, infection by any computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure, act of God, client error, political coup or insurrection, rebellion, labor dispute, fire, epidemic, storm, flood, typhoon, explosion, legal enactment, government directive, order or regulation, or any other cause beyond the reasonable control of the Promoter or Organiser that affects the administration, security, fairness, integrity, or proper conduct of this activation, the Promoter, to the fullest extent permitted by law, reserves the right, at its sole discretion, to cancel, terminate, modify, or suspend the activation. The Promoter also reserves the right to disqualify any participant who tampers with the activation or the entry process..
15. To the fullest extent permitted by law, Organiser is not responsible for any technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer software and/or equipment, failure of any e-mail account or any combination thereof that occurs beyond its reasonable control. .
16. This release and indemnity extend to and includes the Promoter and the Organiser, their parent companies and their affiliates, and the respective directors, officers, agents, contractors, employees and sponsors associated with or which is involved directly or indirectly with the activation. This release and indemnity continue indefinitely and binds the Participants' heirs, executors, personal representatives and assigns.
Data Protection:
The Organiser, as data controllers, will collect and use the personal data provided by you for the purposes related to the conclusion, management and execution of the Campaign. The Organizer is fully responsible for the processing of your personal data and guarantees that it will process your personal data in accordance with the requirements of the current legislation. The Organizer also guarantees that it will not transfer your data to third parties. Your personal data will be completely deleted immediately after the Campaign ends.
The Organiser will only collect and use your personal data in compliance with all applicable data protection law, the Organiser Privacy Policy, and subject to the limitations described above.
By entering and participating in the Campaign, you agree that the Organiser may collect and process email of the Participants for purposes of this Campaign - Sending the rewards.